PRIVACY POLICY & COOKIES

Privacy & Cookies Policy

This Privacy Policy explains how Zandore Villas (“we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and users of our website (“Website”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
When you make a reservation, subscribe to our newsletter, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Contact phone number

  • Payment details (processed through secure payment providers)

  • Accommodation preferences and special requests

1.2 Non-Personal Information:
We automatically collect certain data when you browse our Website, such as:

  • IP address

  • Device and browser type

  • Cookies and website analytics data

  • Time spent on the Website and pages visited

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and managing reservations

  • Providing customer service

  • Sending updates and offers (only if you have consented)

  • Improving your user experience on our Website

  • Analyzing website traffic and optimizing performance

  • Complying with legal and regulatory requirements

3. What Cookies Are

Cookies are small text files stored on your computer or device when you visit a website. They are widely used to make websites function more efficiently and to provide information to website owners.

In particular, cookies:

  • Store your preferences

  • Facilitate navigation

  • Record your activity

  • May be used for advertising purposes (where applicable)

Cookies do not contain personal information, and you can disable them through your browser settings. However, disabling cookies may affect the Website’s functionality.

4. Cookies & Tracking Technologies

4.1 We use cookies to:

  • Recognize visitors and store preferences

  • Enhance navigation

  • Analyze website traffic

4.2 Types of Cookies:

  • Essential Cookies: for basic functionality

  • Performance Cookies: for statistical analysis

  • Targeting & Advertising Cookies: for personalized ads

4.3 You may adjust your cookie settings through your browser.

5. Data Sharing & Transfers

We do not sell or share your personal data with third parties, except where:

  • Required to complete a reservation

  • Necessary for legal compliance

  • Provided to service providers bound by our Privacy Policy

6. Data Security

We implement technical and organizational measures to protect your data, including:

  • Payment encryption

  • Secure servers

  • Access control measures

7. User Rights (GDPR)

You have the right to:

  • Access, correct, or delete your data

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise your rights, please contact us at welcome@zandorevillas.gr.

8. Data Retention

We retain your data only for as long as necessary for processing purposes or as required by law.

9. Changes to the Privacy Policy

We reserve the right to modify this policy. Updates will be posted on our Website, and continued use implies acceptance of the revised policy.

10. Contact

For questions or concerns regarding this Privacy Policy, please contact us:

Zandore Villas
Address: Perdika, Thesprotia, Greece
Email: welcome@zandorevillas.gr
Phone: +30 693 9640706

By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy & Cookies Policy.